FAQs

Questions about our care packages? Start here!

What if my child has food allergies?
If your child has allergies, please send us a note in the Order Notes box on the checkout page. We’ll do our best to make sure everything will be okay before sending out your care package.

How quickly will my care package ship to my student?
Be sure to leave 2-3 weeks for shipping your care package. If you would like the package to arrive by a certain date, please leave a message in the Order Notes box on the checkout page.

I’d like to include a special note for my student. Is this possible?
Yes! On the checkout page, there is a box titled Order Notes. Type your personal message to your student, and we’ll deliver it with their care package.

What if I have children at two different schools?
Please purchase your care packages in two separate transactions so we can get both shipping addresses.

How can I cancel my order?
We’re sorry, but all processed orders are final.

Don’t see your answer here? Click here to send us a note on the Contact page.

 

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